School Messages via SMS/Text

PARENTS & GUARDIANS

TAKE ADVANTAGE OF SCHOOL MESSAGES VIA TEXT/SMS

With this free service*, you will receive text messages notifying you of inclement weather, safety alerts, school closings or other important information impacting your school system.

Your privacy is important – your information will not be used for any other purposes.

*Message and/or data rates may apply.


PARTICIPATE
To participate and receive SMS text alerts on your cell text Y or Yes to 67587.
 
STOP ANYTIME
You can opt-out from alerts at any time – just reply with STOP to any message, or HELP if you need assistance.

Frequently Asked Questions

How do recipients opt-in to receive text messages?

1. Text the word “YES” to 67587 from each wireless device they wish to receive texts on.

How do recipients opt-out of receiving text messages?

Recipients not wishing to receive text messages to a particular number can simply do one of the following:
1. Don’t opt-in, and don’t reply to the opt-in invitation message.
2. Text “STOP” to 67587 at any time.
3. Opt out online at http://schoolmessenger.com/txtmsg

I received a text message that says it’s from School Messenger? What does it mean?

That was the opt-in invitation message sent by School Messenger if it was from 67587 and it said:

You're registered 4 SchoolMessenger notifications.  Reply STOP to cancel, HELP for help.  Msg&data rates may apply.  Msg freq varies.  schoolmessenger.com/txt

I opted in, but I’m not receiving texts?

Ensure that the district has your cell phone number on file in Infinite Campus.  It may take 24 hours for this number to be active after being changed or added to the district’s system.
Send a text with the word “YES” from that specific device to 67587. You should receive an opt-in confirmation message from the service.
If you want to receive texts on multiple devices, each device number must have an opt-in receipt.

How do I know if it worked?

After you text one of the key words to the short code the system will ALWAYS respond back with one of three messages:
Opt-in Response:You’re now registered with the School Messenger notification service. Reply STOP to cancel, HELP for help. Msg&data rates may apply.3msgs/mo. schoolmessenger.com/tm
Opt-out Response:You’re unsubscribed from School Messenger. No more messages will be sent. Reply Y to re-subscribe or Help for help. Msg & data rates may apply schoolmessenger.com/tm
Help or Unknown Key Word Response:Reply Y to subscribe for aprox 3 msgs/mo.Text STOP to quit. For more information reply HELP.
Any other response – or no response – indicates the recipient should contact their wireless device provider to have SMS messaging/premium content enabled (see below for more details).

What does it mean if I texted “yes” to 67587 and I received some sort of error message back?

If you receive what appears to be an error message similar to one of the following it most likely means that short code text messaging is not enabled on your wireless subscription plan:

• Service access denied
• Message failed
• Short code may have expired or short code texting may be blocked on your account
• Does not participate

These replies DO NOT indicate that the wireless provider can’t receive messages from School Messenger. Rather, they are an indication that the mobile device does not have short code SMS texting enabled for that number. This is sometimes disabled by default on company provided cell phones. To address this contact your wireless provider.
[Note: Providers sometimes use various names for this type of texting service (e.g. short code, SMS, premium, etc.). If you simply ask about text messaging, your carrier may assume you are referring to person-to-person. Therefore, be very clear to refer to “short code” text messages. Most TV programs with a voting component use short code SMS messaging (e.g. American Idol, Dancing with the Stars, etc.). Using an example such as this can be a way to clarify the type of texting service you want to enable.]

Will I be charged for the text messages that I receive from School Messenger?

School Messenger does not charge recipients for the text messages that they receive or send to the short code; however, wireless providers may charge for individual text messages depending on the plan associated with the wireless device.